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PHP Support Tickets Business Webspace Hosting
Our PHP Support
Tickets business web hosting provides a web-based customer
relationship and support solution
that allows you to manage customer
queries through a ticketing system.
It is a simple, one-admin support
tickets system featuring
self-registering, emailing to admin,
attachments.
PHP Support Tickets
Webspace Hosting
Features
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Easy-install script
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3 Levels of users : Admins,
Moderators and Clients
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Moderators are assigned to a
specific department (e.g. Sales)
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All 3 types of users can post
tickets in any department
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All 3 types of users can post
answers to existing tickets
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All 3 types of users can open
and close tickets
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All tickets and answers can
include 1 file attachment
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Clients can self-register from
the login screen
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Clients can only see tickets
they have created
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Moderators have access to
their own tickets and the tickets
assigned to their department
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Refresh button never creates
duplicates of tickets or answers
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AdoDB database abstraction
layer used and included with the
distribution
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Pagination used on all pages.
PHP Support Tickets Email
Features
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Email notifications can be
switched on and off by Admin users
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Email notifications include:
new tickets, answers, users and
changes in ticket status
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Email notifications of new
answers include a thread of all
previous answers
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Emails are all plain text
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SMTP, Sendmail and PHP's
Mail() functions are supported
PHP Support Tickets
Admin
Features
Check out our
PHP Support Tickets business web hosting
packages today.
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PHP Support Tickets Webspace Hosting Example
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PHP Support Tickets is free
and is included in all
web hosting packages. It can
easily be installed and upgraded with
a few clicks of the mouse using the
control panel. |
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BargainVault.com
provides quality webspace hosting at one of the best
prices in the webspace hosting industry. By
utilizing the latest open source software and by eliminating all unnecessary costs, we can
provide our
clients with cheap highly reliable webspace.
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By
choosing one of our webspace hosting packages, you will receive countless
quality
features providing everything your website needs to flourish
and grow. You are not limited to only using your account for
personal webspace with our
service. With our webspace hosting you can run a business website, install shopping carts,
customer service and technical support scripts, forums, image galleries, chat rooms, and more all for free at the click of
the mouse.
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You deserve webspace with unwavering reliability. Our robust network
infrastructure ensures superior performance
and maximum uptime for our webspace hosting packages. Our network architecture
uses Enterprise routing and switching engines from
Cisco and Juniper. We use Juniper M20 routers as border routers, Cisco 6500 series
switches in our distribution layer and Cisco 6500 switches in our
aggregation layers, and Cisco 3500 and 2900 series switches at the client
layer. Our network is fully meshed with redundant backbone providers for a
total of 100 gigabits /second of bandwidth.
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Being
the leading webspace hosting provider in the industry,
our goal is to provide our customers fasst comprehensive resolutions to problems. Our technical support help desk system routes technical support
inquires directly to support team members that are best able to resolve
your issue. Our current average help desk response time is 12 minutes 59 seconds.
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